- \n
- Egg Agile customer survey<\/li>\n
- Great Place to Work (GPTW) surveys<\/li>\n
- Egg Money Manager publicity<\/li>\n
- The Egg Loans 2003 story<\/li>\n<\/ul>\n
Egg Agile Customer Survey<\/h2>\n
We asked 17 business people on agile projects for feedback on the Agile Egg approach, and gathered their opinion on these key statements:<\/p>\n
- \n
- \u201cAgile Egg approach helped to get software that matched your initial proposition\u201d<\/li>\n
- \u201cAgile Egg approach increased visibility of project progress\u201d<\/li>\n
- \u201cAgile Egg approach helped you to control costs\u201d<\/li>\n
- \u201cAgile Egg approach helped you to predict delivery dates\u201d<\/li>\n
- \u201cAgile Egg approach helped reduce defects in delivered software\u201d<\/li>\n
- \u201cYou had the support needed to perform your role in the Agile Egg process\u201d<\/li>\n<\/ul>\n
General likes:<\/p>\n
The agile process did allow for rework of the interface following usability testing (user testing) which is great<\/p>\n
Story studio , stand ups and constant feedback from developers are big wins for egg<\/p>\n
Much more fun than waterfall<\/p>\n
Had the benefit of working with great teams<\/p>\n
Acceptance Test Driven development and planning \u2013 we love that!<\/p>\n
Onsite customer, Test first, Planning game<\/p>\n
Big Visible Displays<\/p>\n
I like the approach, you get what you want the way you want it generally.<\/p><\/blockquote>\n
What was still not right:<\/p>\n
Ability to transition to live Perhaps more emphasis up front on the possible issues and dependencies that may exist<\/p>\n
The truth role needs to be an analysis role where the person used has had adequate analysis training, otherwise scenarios are overlooked and solutions not put in place<\/p>\n
There is still a need for design documentation that can be shared in the business community<\/p>\n
Tendency to not see the full picture, so essential to have process engineering involvement at the outset<\/p>\n
We need to look again at the way we manage testing, and how the business are involved in prioritisation<\/p>\n
XP Story Studio further work – integrating Test Director tool<\/p>\n
Not convinced that Agile always works well in banking\/ corporate context \u2013 where there are strict requirements re delivery dates, regulations, legal requirements etc flexibility can be compromised. Proper kick off meeting with the right people in attendance would be very useful.<\/p>\n
Project initiation \u2013context sharing sessions<\/p>\n
Huge disparity between quality of outcome managers and project Truths<\/p>\n
Everyone seemed to have a different opinion on what Agile was all about.<\/p><\/blockquote>\n
Looking at the numbers\u2026<\/p>\n
![\"Agile](\"http:\/\/agile-egg.com\/wpagile\/wp-content\/uploads\/2016\/02\/Agile-Egg-Customer-Feedback_thumb.jpg\" "\\"Agile")
<\/a><\/p>\nLooking more closely at the chart we can see that, in terms of the median response then in terms of positive responses:<\/p>\n
- \n
- Software that matched proposition: >80% agreed with this<\/li>\n
- Increased visibility of project progress: 59% agreed with this\n
- \n
- Reduce defects: 63% agreed with this<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
whereas the result was more muted for<\/p>\n
- \n
- Predict delivery dates: 40% agreed here<\/li>\n
- You had the support needed: 29% agreed with this, although nearly 50% were neutral<\/li>\n
- Helped control costs, 40% agreed with this, with nearly 50% saying it was not applicable to them [that lack of interest in managing costs was an interesting result all of itself!]<\/em><\/li>\n<\/ul>\n
The positive responses confirm what we would hope to see out based on the theory of what Agile methods and modern development techniques deliver.<\/p>\n
The observation about \u201cpredicting delivery dates\u201d is actually a disconnect of sorts between old World, waterfall delivery of a fixed feature set in a fixed time and New World, agile thinking as the iterative method deliberately chooses to vary the feature set in favour of fixing costs and quality.<\/p>\n
The observation on “You had the support needed” needs a bit digging into the survey verbatims and actually points to the issue of the understanding of Agile thinking and buy-in by the Egg business people, as we have already observed in the methods<\/a> section. Looking deeper, the result here certainly indicates a need for the Agile thinking to suffuse completely into the natural way of working across the whole business, and not just being an IT \u201cthing\u201d .<\/p>\n
You can read more here\u2026<\/p>\n
- Reduce defects: 63% agreed with this<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
![\"Agile](\"http:\/\/agile-egg.com\/wpagile\/wp-content\/uploads\/2016\/02\/Agile-Egg-Customer-Feedback.jpg\" "\\"Agile")
<\/a><\/p>\n